Appointment Requests
Please remember this is a REQUEST for an appointment time, not a booked
appointment. Please look for our response confirming your actual appointment time.
Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. We are open for scheduled appointments from:
- Monday - Friday: 6:30am - 7pm
- Saturday - Sunday 8am - 4pm
Surgery services are offered Monday-Friday only. Routine bathing services are offered 7 days a week. Professional Grooming services are available 7 days a week by appointment.
Drop-Off Services
For your convenience we offer drop-off services for routine veterinary care, bathing, and grooming. Your pet can be dropped off, spend the day with us while receiving the needed services, and can be picked up anytime before closing. Please keep in mind all pets staying at our facility for routine care, grooming, or surgery must be current on appropriate vaccines.
Dogs must be current on Rabies, Distemper/Parvovirus, and Bordetella(kennel cough). Dogs admitted for surgery must also have a current negative heartworm test if over 1 year of age. Effective August. 1st 2009 all dogs must also be current on the Canine Influenza Vaccine. We can administer this vaccine upon arrival if needed. Please visit the links below for more information on this vaccine and Canine Influenza Virus (Canine Flu):
- www.avma.org/onlnews/javma/aug09/090801c.asp
- www.avma.org/public_health/influenza/canine_guidelines.asp
Cats must be current on Rabies and Feline Distemper. Cats admintted for surgery must also be current on the Feline Leukemia Vaccine or have a currentnegative Feline Leukemia Test.
Emergency & Urgent Care
Emergencies are accepted anytime our clinic is open. If you feel you have an emergency with your pet, please call us or come to the hospital immediately. If possible it is best to call before coming in so a staff member can advise you on your particular emergency. We have a veterinarian and personnel on duty 7 days a week who are trained and equipped to handle any urgent care for your pet. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such a snail bait poisoning, hit by car, and chocolate ingestion.
We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment. Our veterinarians will work to "squeeze" you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.
If you're having an emergency, please contact our office during business hours at (770) 475-8272.
Please include your pet's name - All new clients MUST call clinic, as we need to gather additional information before your appointment.
